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Terms & Conditions

The Glasshouse Studios is located at 90 Performance Drive, Suite 202, Richmond Hill, Ontario.

Parking and Entry
Studio entry is in front of the building in the middle doors.

The studio offers free parking both at the front and rear of the building, plus free street parking.

PLEASE PARK ON THE WEST SIDE OF THE BUILDING (LEFT OF THE DOORS)

Entry is in front of the building in the middle doors

Elevator Access
Our studio is on the second floor and is accessible by passenger elevator. There is a double-wide staircase as well to move in larger and heavy equipment/furniture.             

After-hours Entry
The front door entry is locked after 7 p.m. If you have an after-hours scheduled booking, please call us at 905-508-8884 to gain entry. One of our service representatives will open the door for you.

Studio Policy
The party renting the studio is responsible for observing these guidelines and policies as agreed upon at time of booking. Failure to observe these guidelines and policies will be grounds for loss of future access to the studio and/or damage charges.

We appreciate your cooperation in observing these rules. We ask that everyone respects the space and leaves the rooms clean and tidy in order to avoid additional cleaning fees.

COVID-19 Protocols
Please check in with the front reception when you arrive.

During check in, you will be asked COVID-19 screen questions, please answer truthfully and honestly.

Face coverings are mandatory in all common areas of the building and studio. Please also abide by the 2-meter (6 foot) distance rule.

Please coordinate with your clients their times of arrival to minimize groupings in our common area.

Our studio capacities are as follows:

ZOE – 5 including photographer

ELLE – 5 including photographer

CELESTE – 7 including photographer

AMALIA – 8 including photographer

SOPHIA – 8 including photographer

Our front desk concierge will visit the room 5 minutes prior to your booking and do a thorough clean along with a walk through with you to ensure the condition of the room is picture ready. 10 minutes post session (before you leave), they will revisit to ensure that it is tidy. Please ensure you leave the room clean and with the furniture and props back to their original place for the next guest.

Courtesy Policies
Please ensure your clients have a change of clean shoes to ensure our sets remain stain free. Or, remove the carpet/rug if clean, indoor shoes are not an option. Our staff can provide you with a shoe tray to keep the outdoor shoes organized.

During the holiday season, Pets are allowed, however you will be responsible for all messes and damages.

If there are any damages to the floor/furniture/equipment, you will be asked to reimburse the cost of the damage. If the room is left untidy, you will be charged a $100 cleaning fee.

All garbage brought into studio room must be cleaned and put into garbage bins inside the studio room or brought to the front garbage bin after your shoot is completed. If there is garbage left behind, you will be charged a $100 cleaning fee.

Since none of the studio rooms are soundproof, please keep the noise level to a reasonable volume, including any use of music. Music played in the studio must not contain any explicit content.

Moving and using furniture from another room is allowed however only our own reception staff may move it for you.

The V Flats provided in each room are to be used with proper care. If the V Flat is damaged after use, you will be subject to a replacement fee of $200.

Guests are not permitted behind the reception area. Please do not place anything on the reception desk.

  1. Single studio room rentals are for photo use only. Please contact us directly to book the entire Studio space for your video shoot and/or events.
  2. All items must be brought into the studio rooms you are renting. We are not responsible for loss or damages to items left in the common areas.
The building does not have use of a freight elevator, however there are two double-wide staircases for heavy equipment and furniture.  The studio is equipped with its own scaffold for rent for $50 on a first come, first serve bases.


Cancellation Policy

The Glasshouse Studios will credit any rescheduled booking date based on availability without an increase or penalty in our hourly rates.  No refunds will be issued.

Thank you for choosing The Glasshouse Studios.