The Glasshouse Studios
FAQ
A photography studio created and designed for all your professional photography needs.
Bookings
You can conveniently book with us online. Our booking system will allow you to see the availability of dates and times and are updated in real time.
Upon arrival at the studio, you will be required to check in at our front desk for Covid-19 safety screenings, before being directed into your booked room.
Professional Lighting & Studio Equipment
We understand that some items can be forgotten or difficult to transport. For your convenience, we provide a selection of complimentary studio equipment available on a first-come, first-served basis, including:
- V-Flats (White and Black)
- Clamps
- Extension Cords
- Fan
- Reflector
- Stands
- Variety of seamless paper backdrops in different colors (availability and color should be confirmed in advance)
Professional lighting equipment is assigned to the Celeste studio. Use in other studios is subject to prior confirmation.
- 3 × Godox AD400 Pro strobe lights
- 1 × Neewer CB100C 130W RGB LED Video Light with LS-39 Spotlight Snoot attachment
- 1 × Godox 140 cm Octa Softbox
- 1 × Godox 80×120 cm Honeycomb Softbox
- 1 × Triopo 90 cm Octagon Softbox
- 2 × Godox 22×90 cm Strip Softboxes with Grid
- 2 × Godox 35×160 cm Strip Softboxes with Grid
- 1 × China Ball soft light
- 1 × Portrait Dish (Beauty Dish 42 cm / 16.5 inch)
- Canon and Nikon camera triggers are available upon request
What is security deposit?
A $300 security deposit is required at check-in. Please note that this is an authorization only and is not charged to your card unless damage or additional fees apply. The authorization is held solely for security purposes. No funds are withdrawn from your card unless there is a confirmed charge related to damages or outstanding fees.
Please ensure you have a physical credit card with you at check-in, as tap payments cannot be used to complete the authorization.
Cancellations and Rescheduling
All booking changes — including cancellations and rescheduling requests — must be submitted via e-mail with a minimum of 24 hours’ notice.
If you choose to cancel your booking, no refunds will be issued under any circumstances.
When submitting your request on time (24 hours or more before your session), you have two options available:
- You may keep the amount paid as a credit, which can be applied toward a future booking within 6 months.
- You may reschedule your booking, based on Studio’s availability.
If your cancellation or rescheduling request is submitted less than 24 hours before your session, we are unable to make any changes, and you will be required to book a new session at the current set rate.
We allow one free date or time change, provided the request is made at least 24 hours in advance and the booking remains in the same room. Any additional booking changes will incur a $25 + HST administrative fee per request. If you request to move your reservation to a different room, applicable additional fees will apply.
All cancellation and rescheduling requests must be submitted via email. Please include your order number from your original booking to allow us to process your request efficiently.
If you are requesting a reschedule, please check availability on our website in advance and include your preferred new date and time in your email. Rescheduling requests without this information may delay processing.
Food & Beverage Policy
No food or drinks are permitted inside the Studio, with the exception of water. This includes beverages such as coffee, juice, and similar drinks.
If you wish to bring any food items you must notify us in advance and pay a $250 cleaning fee prior to your session. No other exceptions are allowed.
If food or prohibited drinks are brought into the Studio without prior approval, a $250 cleaning fee will be deducted from your security deposit.
Video Production
WEDDINGS EVENTS, CEREMONIES AND PROPOSALS
Our space is the perfect location for all types of events. For Weddings and Ceremony’s, please visit our Events section for details.
How can I rent the space for a PROPAL?
We love having proposals in our studio. The rooms available for such is Amalia and Sophia. Our proposal bookings can be done directly on our website however, please abide by our room capacity of max 10 people per room. If you require more than that, you must rent both Amalia and Sophia together. We will provide you with a 10% discount code for the 2 rooms. We have a strict NO ALCOHOL, NO FOOD and NO DRINK policy in effect for our suites.
We will require you to fill out and sign a per-authorization for a $250 charge as a one-time security deposit for any damages. This charge will be voided once the concierge confirms that the studio space has returned to it’s original state.
If you do wish to have food and drink, you will be charged a $250 cleaning fee (non refundable) on top of the booking room rate.
Is Parking Available?
We have ample free parking both in front and behind our building, plus free parking along Performance Drive. When parking behind the building, it is recommended that you unload all your belongings inside first as there is no access to the building from the back.
Can I Book More Time?
After your minimum required booking time, The Glasshouse Studios allows 30-minute time slot bookings. If the timeslot is available after your original allocated time, you can speak with one of our service representatives and purchase additional hours as needed.
How Many Washrooms are Available?
We ask that you are respectful of other people, and that you ensure you leave the area clean for the next person to use.
The washrooms are cleaned hourly by our service representatives as well.
WIFI
Our studio has free Wi-Fi for all guests. The username/password for the Wi-Fi is located at the reception desk.
Payments
Studio Inspection and Cleaning
Our front desk concierge will walk you to your room when you arrive and will do a full walkthrough with you to ensure the space is clean, set up, and ready for your session. After your shoot ends and before you leave, they will return to the room to confirm that everything is clean, that all furniture, props, and equipment are back in their original place, and that there is no damage. Please ensure you leave the room clean and with the furniture and props back to their original place. Once this is verified, they will void the security deposit.
If any damage is caused to the floors, furniture, or equipment, the cost of the damage will be deducted from your security deposit. If the security deposit does not fully cover the damage, you will be required to cover the remaining cost of the repairs.
All garbage brought into the studio must be cleaned up and placed into the garbage bins inside the room or taken to the main bin at the front after your session. If garbage is left behind and the room is not returned in a tidy condition, a $250 cleaning fee will be applied.
Is There Elevator Access?
The studio, which is located on the second floor, is accessible by elevator. There is also an extra wide staircase if needed to move bigger furniture pieces.
After Hours Bookings
Capacity for WeddingS
If you have more than 12 people including the bride and groom, wedding party and vendors, you should be renting both Amalia and Sophia. We will offer a 10 per cent discount when booking both rooms.
All wedding photography shoots will require to fill out and sign a per-authorization for a $250 charge as a one-time security deposit for any damages. This charge will be voided once the concierge confirms that the studio space has returned to it’s original state.
Cake Smash
1) Cake smashes are to be held in Sophia and Amalia only
2) Client and Cake should be in the middle of the room and on seamless paper and be placed away from the walls
3) Please ensure to bring your own seamless
4) You must add an additional 30mins to your booking which will be used for clean up purposes
5) Attaching anything to the walls is prohibited
6) Additional cleaning fee may apply
Client
Reviews
– Sherri-Anne Jackson
Love this studio space! The rooms are setup so beautifully they were perfect for our family shoot and a brand shoot we did for our company. There was a ton of free parking and it was so easy to get to. Will definitely be returning!
– Evie Levitin
This studio space is gorgeous! We’ve done family shoots and brand shoots here and each time the rooms were clean, service was excellent, the booking system super convenient and of course, photography was amazing. Love that it doesn’t require a trip downtown and plenty of parking with an elevator.
– Fabien Chan Photography
Been to several rental studios in Toronto. The Glasshouse Studios is one of my favourite. Staffs are friendly and professional High end quality of what they have represent for photographers and our clients. My clients feel welcoming!!!! I highly recommend this place to everyone!